1. What cookies are
1.1. Cookies are small text files a website stores in your browser. Similar technologies include localStorage, sessionStorage, pixels and web beacons.
1.2. Cookies do not run programs and carry no viruses, but they may contain identifiers which, combined with other data, qualify as personal data.
2. Cookies we use
| Category | Purpose | Lifetime | Consent |
|---|---|---|---|
| Strictly necessary | Site operation, security, form abuse protection, load balancing | session — 12 months | not required |
| Functional | Remembering the selected interface language (RU/EN) and menu state | 12 months | not required |
| Analytics | Anonymised visit statistics: referral sources, scroll depth, form conversion | up to 24 months | required |
| Marketing | Measuring advertising performance and retargeting | up to 12 months | required |
Analytics and marketing cookies are set only after consent is obtained. Until then, only strictly necessary and functional cookies operate.
3. Third-party cookies
3.1. Some cookies are set by third-party services we use for analytics, advertising and font delivery. Those services process data under their own policies.
3.2. The current list of third-party services and the cookies they set is available on request at the e-mail address below.
3.3. We do not pass the content of your enquiries or form input to third-party services, except where this is required to deliver the request.
4. Managing cookies
4.1. You can change or withdraw consent at any time by clearing the site's cookies in your browser and choosing your preferences again on the next visit.
4.2. Browser settings:
- Chrome: Settings → Privacy and security → Cookies;
- Safari: Settings → Privacy → Manage website data;
- Firefox: Settings → Privacy & Security → Cookies and Site Data;
- Edge: Settings → Cookies and site permissions.
4.3. Disabling cookies entirely may break parts of the site — for example, the language switcher and the request form.
5. Storage and retention
5.1. Session cookies are deleted when the browser closes. Persistent cookies are stored for the periods listed in section 2 or until you delete them.
5.2. Data collected via analytics cookies is stored in anonymised form and used in aggregate statistics.
6. Changes to this policy
6.1. We update this policy when the set of technologies we use changes. The current version is published at https://avm-ai.kz/en/cookies.html.
6.2. Cookie questions can be sent to alibek.abdekov2110@gmail.com.